Support

CogniSoft's Support Team are all long serving and experienced members of staff who will be able to help whatever the issue.

We work to the ITIL framework in customer support, which means comprehensive SLAs and a structured mechanism for dealing with your problems.

Call our dedicated support line to speak to the support team directly. 

Online:

Support Login Page

Email:

support@cognisoft.co.uk

Phone:   

0161 777 2901

  

Helpdesk Hours 

Mon-Thu:  

09:00 to 17:30

Friday:

09:00 to 16:00

 

For a list of FAQs please click here to see if we have already answered your question.

Nottingham City Transport It has been quite daunting with much to learn, not only with YETI but the FIS system etc. Without Amanda’s first class help I wouldn't feel as confident as I do now. She has been very patient, explained issues carefully, has a friendly personality and nothing has been too much trouble for her. Brilliant! Chris Tyres, NVQ Coordinator at Nottingham City Transport

Just one of the many clients we've helped Just one of the many clients we've helped Just one of the many clients we've helped Just one of the many clients we've helped Just one of the many clients we've helped

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