Cookies

What is a cookie? When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. An HTTP cookie (cookie) is a small parcel of text sent backwards and forwards between a web browser and a website. It is used in a number of ways and there are a number of different types. See Wikipedia for full definition of Cookies • Session cookie – A session cookie only lasts for the time you are using the website and then gets deleted. • Persistent cookie – A persistent cookie lasts longer than this and is used to remember things about your access like your user name and password. • Secure cookie – We use secure cookies to manage logged in sessions to our web site, support site and applications. Secure cookies are issued via HTTPS (128-bit encryption), ensuring that the cookie is always encrypted. • Third-party cookie – These are cookies set by other services. In our case this is Google Analytics. These are used to compile statistics about usage. First-party cookies (those set by the site you are on) are used to distinguish between different users, or determine the relationship between the pages you visit. They differentiate one user from another and provide continuity. Normally they collect data about your browser, along with the information you request and send. Cookies in themselves do not identify individuals, but are defined by a combination of a computer, a user account, and a browser.

What’s the change in the law? The EU directive relating to cookies says you should know what cookies are used, why and explicitly accept them as they can track information about your browsing. Facebook, for instance, sets cookies that track your online activity even when you are not on their site. The regulations are designed to protect you from this by ensuring that you explicitly consent to the action of any cookies used.

What is CogniSoft doing? CogniSoft will only every use cookies to deliver a better service and online experience to you. We will never use cookies in a malicious or covert way to gather information about you. We are providing information here on what cookies we use and why. We are also publishing information on what cookies are and how to both block them and delete them.

List of the CogniSoft website and Support Site cookies. This is a list of the main cookies set by the CogniSoft websites, and what they are used for.

 

Name                         Logged        in Description

ASP.NET_SessionId        No             Identifies the user’s browsing session

.ASPXAUTH                   Yes             Identifies the user’s logged on status

language                       No              The default language of the user

 

 

Third-party cookies. CogniSoft uses one third-party cookie to help provide services. If you would like more information about the cookies used by these suppliers, as well as information on how to opt out, please see their individual privacy policies listed below. Google Analytics.

How to control and delete cookies. CogniSoft will only use cookies that collect information in order to offer you services which match your needs. However, if you wish to restrict or block the cookies which are set by the websites, you can do this through by setting your browser to reject them. The ‘Help’ section on your browser will tell you how to do this. For information on how to do this on your mobile phone you will need to refer to the appropriate manual. Please note that as CogniSoft web applications rely on a number of cookies to function you will not be able to use the service without allowing some of the cookies set by the system. CogniSoft use’s suppliers who also set cookies on our websites on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt out, please see the relevant sections above.

CogniSoft Applications. CogniSoft Web Applications use cookies for varying reasons, including authentication, Cross-site scripting (XSS) management, and remembering specific things within the application. CogniSoft web application rely on cookies and cookie acceptance is implied by web application usage. CogniSoft web applications do not fall under the EU ICO legislation as they are not publically accessible.