The use of digital technology in our everyday lives has seen exponential growth since the mid-2000s. When COVID-19 restrictions led to people working from home, it was largely thanks to the advances in technology that so many were able to do so without too much disruption.
Internet-based software made it easier for businesses and organisations to run efficiently whilst remote. In addition to providing flexibility to the way we work, we can keep the workflow organised, work from varied locations, and work collaboratively online.
How digital technology can benefit everyone
The evolution in technology considers the concerns of modern living, for example:
- All communications are created and stored on one platform
- Digital technology means you are no longer restricted to work from one location
- Work can be saved to the cloud and accessed and shared from one person to another
- Technology has enabled individuals to collaborate in real-time to make working on projects fast and productive.
Furthermore, as technology advances, many organisations have switched to online software such as case management systems to provide training and employability schemes. Some of the benefits this gives you include:
- Track performance and progression in real time
- Create reports bespoke to your requirements
- Enable service users to access their own data and upload information
- Securely store data
How case management systems have helped our clients
Landau are a charity formed in 1995 that supports people with barriers to find sustainable employment through training and employment support. They deliver multiple contracts across the West Midlands with the help of supply chain partners working from multiple locations.
“CogniSoft YETI has allowed us to push the data inputting out to the large partnerships with 24/7 Access to partners files from anywhere. As a result we have achieved zero error rated audits since the start of these projects”.
Phil Taylor, Chief Operations Officer.
A point to consider
You could argue that the switch to digital software has opened opportunities and reach for individuals who may not have previously engaged with employability programmes in person, bridging the gap to make access more inclusive. However, many people may not have access to the internet or technology to take full advantage of services.
Many service providers that run employability programmes support users by facilitating access to computers for individuals to complete their programmes. With technology becoming so embedded in how we navigate life, it is worth remembering that face-face access should always be an option.
For more information on how a case management system can help the productivity of your business or organisation, contact us.
