Covering all aspects of Community Learning and Development delivery, IO is used by over half of all Scottish Authorities to manage, record and report on their programmes.
CogniSoft IO is a flexible user-friendly client management system that is used widely throughout Scotland to support Youth Work, Adult Learning and Community Capacity Building delivery.
Our strong user community in Scotland is key in shaping ongoing product development and making sure IO reflects operational practice in Community Learning and Development.
The system offers comprehensive recording of client and delivery attributes to support flexible reporting and analysis of delivery programmes across all service areas to help evidence the impact of your work.
IO Community Learning and Development Features:
- Projects and Session for programme planning and recording contacts / outcomes
- Powerful case management to help staff target resources
- Flexibility to incorporate and streamline customer processes with automated workflow
- Produce accurate manage information around local outcome objectives
- 100% web based system so low cost and easy to maintain
- ISO 27001 certified for peace of mind with personal data
We are new to working with CogniSoft and have been really impressed with their commitment to delivering what has been a very complicated project on time. They understand our sector well and are able to ensure our CRM solution remains client-centred whilst meeting government funding guidelines. They have quickly become a valuable and trusted partner to Adviza
CogniSoft worked with us on the implementation of our software to meet the needs of our Community Investment Team. Our experience so far has been very positive.
We’ve been using CogniSoft for almost a year, have had no quibbles at all. Plus it’s one of the most affordable if you are a smaller company.
It has been quite daunting with much to learn, not only with YETI but the FIS system etc. Without Amanda’s first class help I wouldn’t feel as confident as I do now. She has been very patient, explained issues carefully, has a friendly personality and nothing has been too much trouble for her. Brilliant!
Our relationship with CogniSoft has been very positive; they understand our needs and we are looking forward to using YETI.