CogniSoft touchpoint is now available on https://touchpoint.cognisoft.cloud, click here to visit the CogniSoft Touchpoint National Careers Service CRM

CogniSoft YETI is a trusted and proven MIS system for National Careers Service.

With full integration to the DSS and built in claims reporting, YETI is a long-established web-based CRM that offers effective support for NCS Providers, regionally and nationally, and streamlines the way contractors work; helping your staff to support their customers and helping you stay in control of your contract.

YETI supports hundreds of providers across the UK in the delivery of programmes under ESFA, ESF, DWP, Big Lottery, DCELLS, SDS and Local Authority funding.

DSS Integration

CogniSoft has worked with the ESFA throughout the current contract period to develop and refine the Touchpoint/DSS integration, ensuring YETI meets all aspects of the DSS Code of Connection.

From creating new records for submission to DSS to sending and receiving customer details updates, action plans and more, YETI will meet your DSS data requirements in full and is ready to go from day one.

Claims Export

YETI is pre-configured with all the tools necessary to record and evidence your outcomes and can be linked with your telephony solutions for voice evidence.  The claim is auto-compiled throughout the period, will full validation, error checking and audit trail, and the XML generated for upload to the ESFA hub.

Integrated NCS business rules, including rolling year outcome formulae, help to manage recording processes. YETI also handles requirements for other exported data sets, such as Ipsos MORI, DWP and ESF.

Powerful and flexible Management Information

YETI combines with a powerful suite of reporting tools to ensure users are able to generate accurate, real-time, multi-layer Management Information. Built in reports empower ABCs to manage and understand performance and take control of financial and quality management.

YETI’s comprehensive suite of reports includes MI68 and Ipsos MORI – giving analysis and reconciliation of submission data on outcomes, performance KPIs and published datasets. In addition, YETI offers complete freedom in the information providers can generate and use to power all aspects of their business.

With limitless reporting capabilities across all aspects of the system YETI’s powerful reporting tools will equip your team with real insight.

Enhanced Data Security

CogniSoft host and protect NCS data on behalf of all our customers and meet their obligations under the ESFA Data Security Review, as well as a range of other sensitive client data, on behalf of our customers.

Information security is a priority and CogniSoft is certified to ISO 27001:2013. CogniSoft’s applications and hosting environment are tested annually by CLAS consultants to CREST standards.

A Stable Solution with a Proven Record Since the inception of NCS delivery in 2014, YETI has been supporting 5 of the 7 current ABCs and helping them successfully deliver and manage their contracts.

NCS Experts

CogniSoft has a detailed understanding of the NCS claims, reporting and CDS processes and this knowledge is embedded in the system, providing a reliable and robust solution for the Touchpoint CRM which is ready to support an out of the box implementation for new contractors.