What's new

The launch of our YETI Help Centre

We are pleased to announce the launch of our Help Centre within YETI. This new feature allows users to search ‘how to’ guides on functionality such as:

  • System Admin
  • Security
  • Reporting
  • Additional Modules
  • Self Service Portal
  • Technical Information

Simply click on the ‘help’ button as shown below, located in the toolbar at the top of the YETI application.

help icon

Once you have clicked the ‘help’ button, a new tab will be opened which will display the Help Centre as per the image below;

Yeti Spark
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To navigate through the topics, either use the images above, or the menu on the left hand side, alternatively use the search bar to use keywords.

Any user logged into the application will have access to the Help Centre, enabling them to access help and support directly without the need to raise a Support ticket. Please continue to contact our friendly Support team if your question isn’t answered within the online help.

If you have any questions, please contact your Account Manager or call 0161 777 2900.

ESFA Standard Dashboards

Would you be interested in saving time with a live snapshot of your key data in one place?

Our new dashboards are designed to help you increase retention rates and improve efficiency by providing you with easy to read, real time data at your fingertips.

Developed with our ESFA Apprenticeship customers in mind, these dashboards provide Equality & Diversity, Operational Management and Audit & Compliance information.

Equality & Diversity/Compliance Dashboards

Ensure learners are on track to return from a break in learning with their interventions.

Prioritise learners that will negatively affect your QAR, track if planned follow ups are being met and ensure learners are not falling behind with our RAG rating tool.

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Operational Management Dashboards

Monitor your current year’s figures in real time. Address discrepancies between leavers and planned leavers. 

Monitor the number of starts each month.

Track the number of leavers and those in learning each month.

Identify timely or late leavers each month.