IO: case management

Designed specifically to cover all aspects of Community Learning and Development (CLD), Youth Support and Careers services from the National Client Caseload Information System (NCCIS) & National Careers Service through to small to medium sized youth and community programmes across England Scotland & Wales. Our systems help customers throughout the UK to manage their programmes and evidence the impact of their work.


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Track Your Clients with confidence

Track your clients with confidence with bespoke NCCIS compliance checking. We maintain IO in line with DfE rules so users are guided by the system and it is easy for customers to manage data compliance, plus built-in NCCIS reporting is always simple and accurate.

Do more with IO

Sessions & Attendance

Record sessions and attendance, saving them against your customers so you can easily develop reports and strategies.

Configurable Custom Dashboards

Design bespoke information dashboards that allow Managers and Operational teams to quickly see how programmes are performing and manage key tasks more effectively.

Automated Workflows

Flexibility to incorporate and streamline customer processes with automated workflows.

Quick, Comprehensive Reports

Produce clear and informative reports based on different data sets with emphasis on sector-specific important information.

Case Management

Powerful case management to help staff work efficiently and effectively.

Comprehensive NCCIS forms & reports

Detailed and extensive NCCIS business rules validate your data, so that data and funding returns are accurate and error free.

A CRM with near limitless potential

CogniSoft can implement IO in a myriad of ways, configuring processes, data flows and business logic to streamline data management, and in turn, design robust and persuasive management reporting to evidence the impact of their work.

What Our Customers Think

"We've been using CogniSoft for almost a year, have had no quibbles at all. Plus it’s one of the most affordable if you are a smaller company."

A2Dominion Investing in communities

"YETI allowed us to achieve our organisational needs, working alongside a team who took the time to understand our requirements and implement a bespoke solution."

clarion housing

"CogniSoft worked with us on the implementation of our software to meet the needs of our Community Investment Team. Our experience so far has been very positive."

nottingham city transport

"It has been quite daunting with much to learn, not only with YETI but the FIS system etc. Without Amanda’s first class help I wouldn't feel as confident as I do now. She has been very patient, explained issues carefully, has a friendly personality and nothing has been too much trouble for her. Brilliant!"

adviza group

"We are new to working with CogniSoft and have been really impressed with their commitment to delivering what has been a very complicated project on time. They understand our sector well and are able to ensure our CRM solution remains client-centred whilst meeting government funding guidelines. They have quickly become a valuable and trusted partner to Adviza."

golden gates housing trust

"Our relationship with CogniSoft has been very positive; they understand our needs and we are looking forward to using YETI."

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