Background

Groundwork is a UK-wide charity focused on improving lives, communities, and environments through training, education, employability support and community learning programmes. Their initiatives include skills training, employment support, and opportunities for personal and community development, often working in partnership with public and private funders.

To support their work, Groundwork adopted CogniSoft’s YETI as their learner management system. The system supports multiple programmes and helps keep track of learner progression, outcomes and contract reporting across different strands of activity.

The Challenge

Prior to using YETI, Groundwork relied on spreadsheets to track learner progression. A system that had become cumbersome and inefficient as the volume and complexity of data grew. Reporting was time-consuming and generating insights across different programmes (skills training, community learning, employability support) was difficult. They needed a centralised, cloud-based solution with data management, integrated reminders and better reporting capability to improve general operations and maintain compliance with funding requirements.

The Solution

YETI offered Groundwork a system that allowed them to manage learner progression, course enrolments, outcomes and reporting all in one platform. The system’s built-in alerts combined with electronic forms and flexible modules, replaced the manual spreadsheetbased process.

The transition was smooth and could be launched quickly without a long, complex setup. The platform’s usability also made it straightforward for staff to start using it effectively.

Why Groundwork chose CogniSoft

Groundwork selected CogniSoft after reviewing multiple providers. YETI “ticked all the boxes” as it was easy to use, not over complicated, and delivered exactly the functionality they required from a training and learner management perspective. Being a UK-based company meant they could meet the team in person and benefit from personalised, attentive support throughout onboarding and beyond.

Stand out moment

“Our first impression was of a local company with a personal approach. The team listened to our requirements and tailored YETI to work for us straight away.” From day one, Groundwork found the platform user-friendly and ready to manage their data.

How has your experience with CogniSoft been so far?

“Overall, very good. Any challenges have been met with strong communication and prompt support.”

Would you recommend CogniSoft?

Yes, definitely. We’ve already recommend YETI when asked.”