Along with our upcoming Tutor Module, we’re pleased to announce an update and expansion of our existing communications solution.
Communications Manager succeeds the Comms Module, expanding its features and capabilities with a suite of new tools to help simplify your provision and automate communication with your learners and clients.
Chief among the improvements are the ability to create HTML templates within the app and to send and recieve direct messages to and from social media platforms.
Below is the rundown of the new features with Communications Manager:
| Communications Options | Comms Module | Comms Manager |
| Send SMS and email directly to recipients | ✔ | ✔ |
| Receive SMS and email back from recipients | ✔ | ✔ |
| Shows a visible log of sent messages | ✔ | ✔ |
| Creates a visible log of received messages | ✔ | ✔ |
| Auto attaches sent and received messages against recipients record | ✔ | ✔ |
| Dashboards to manage incoming and outgoing messages | ✔ | ✔ |
| Sent email to groups of recipients | ✔ | ✔ |
| Add HTML templates | ✔ | ✔ |
| Tracking of individual message status against a recipient | ✔ | |
| Direct message recipients via MS, RCS, Twitter and Email | ✔ | |
| Auto attaches direct messages from Social Media Platforms, against recipient record (LinkedIn, Twitter, Facebook and Instagram) | ✔ | |
| Message Tracking Status by campaign (incl. processed, sent, tracked, read, failed and unsubscribed) | ✔ | |
| Create HTML templates | ✔ | |
| Create automated emails / SMS | ✔ | |
| Unsubscribe facility for recipient | ✔ | |
| Improved integration with other systems (RESTful API) | ✔ |
